Terms of Use

Terms of Use - Urgent Cad: Custom Jewelry

Hey there! Welcome to Urgent Cad. It is great that you are here to learn about our bespoke jewelry services. Now, before we get down to making your dream come true, we want to inform you about some things that you should know about our working process. All right, then, let us go over our Terms of Use. We guarantee that it will not be too long and will not be complicated.

You are always welcome to contact us when you have some questions. We are here to save you!

1. Acceptance of Terms

These Terms of Use apply by using our website and services. Sounds simple, eh? In case you feel all right with it all, then proceed further. But where you disagree with what goes on simply stop using the site and tell us why.

And, these terms may vary, here and there (as life happens, right?). We will add them below, so make sure you check in every now and then as well. Then, when something big changes, we will make sure to inform you

2. Eligibility to Use Our Services

The deal is that you must be at least 18 years of age or you must have permission of your parent or guardian to use our site. Why? It is because we need to ensure that you can be allowed to enter into contracts and purchase items in a responsible way.

So, in case you doubt some information, you can always ask us. Here we help you

3. Privacy and Data Protection

Your privacy means a lot to us. Here’s what we do with your personal information:

● To process your orders: To be able to achieve your custom jewelry delivery safely and in a swift manner.

● To communicate with you: To notify you about any changes to your order, a new design being added or other customer assistance you require.

We do everything possible to ensure your information is not lost, and we do not ever sell your information. Just in case you are wondering, visit our Privacy Policy.

4. Orders and Payment

Here’s how it works when you place an order:

● You can pay using your credit card or PayPal.

● Before accepting the order, consider verifying shipping and payment information twice. And in case something is not OK with it, please tell us immediately and we will correct it.

Once we have all the details, we’ll start working on your jewelry!

5. Shipping and Delivery

● Orders are processed in 2-3 business days.

We understand that you are eager to get your personal jewelry and we do too! What you can expect is as follows:

6. Contact Information

Got questions? Need help? We’re here for you! Here’s how you can reach us:

Email: service@urgentcad.com
Phone 919408333441
Live Chat: Available on our website

We’re happy to answer any questions or assist with anything you need.

FAQ - Frequently Asked Questions

Can I customize any piece of jewelry?

Yes! Almost everything in our collection can be customized. Choose your design, then add your personal touch, whether it’s a special engraving, gemstone, or anything else that makes the piece yours.

How long does shipping take?

We process your order within 2-3 business days. Shipping usually takes 5-10 business days, but don’t worry—we’ll send you a tracking number so you can keep an eye on your jewelry’s journey!

What if I receive a damaged item?

If something’s wrong with your jewelry, just reach out to us, and we’ll fix it or exchange it for you. We want you to love your piece!

Can I return custom jewelry?

Since our jewelry is custom-made, we don’t accept returns unless the piece is damaged or defective. But if you’re not happy with your order, reach out, and we’ll work something out.

Is my information safe?

Yes! We treat your personal information with the utmost care. It’s used only to process your order and communicate with you about your jewelry.

Can I track my order?

Yes! Once your order ships, we’ll send you a tracking number so you can follow your jewelry’s journey.